About Lakeshore

1. Information Collection

We collect personal information, including but not limited to, name, contact details, payment information, and emergency contacts, for the purpose of processing bookings and providing services. We may also collect non-personal data such as IP addresses, browser type, and usage data

2. Use of Information

Your information is used to:
• Process and confirm bookings.
• Provide customer support.
• Communicate regarding bookings and promotions (with consent).
• Improve our services and website.

3. Data Protection

We implement reasonable safeguards to protect your personal information. Payments are processed securely using encryption.

4. Third-Party Services

We may share your data with trusted third-party services (e.g., payment processors) for processing your bookings. These third parties are obligated to protect your data in accordance with applicable laws.

5. Data Retention

We retain personal data only for as long as necessary to fulfill booking purposes or as required by law.

6. Rights

You may request access to, correction, or deletion of your personal data. For inquiries, contact us at [Your Email].

7. Cookies

Our website uses cookies to improve user experience. You can disable cookies through your browser settings. Cancellation Policy for Lakeshore Kayak Adventures
1. Cancellation by Customer
• Full Refund: Cancellations made 48 hours or more before the scheduled rental.
• 50% Refund: Cancellations made between 24 and 48 hours before rental.
• No Refund: Cancellations made within 24 hours or no-shows.
2. Cancellations by Us
In case of weather-related issues or other safety concerns, we reserve the right to cancel bookings. A full refund or rescheduling option will be provided.
3. Refund Process
Refunds will be processed to the original payment method within 7 business days.
4. No-Show Policy
No-shows will not be eligible for a refund.